Dear Heart is committed to protecting your privacy. All personal information stored will be kept secure and confidential to the best of our abilities. We strive to ensure the security, integrity and privacy of personal information submitted to our site. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your personal information, we will also make our best efforts to ensure its security on our systems.

We collect personal information to enable the processing of orders, respond to customer queries and feedback. Unless required by law, we will not under any circumstances sell, exchange or disclose your information.

When placing an order with us, we record your e-mail address. It will only be used for the purpose of contacting you in relation to your order, deliveries, and replies to customer feedback. Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only. You should be aware that we may use your email address to contact you in the future. We will not sell or pass on your details to third parties.

This Privacy Policy should be reviewed periodically so that you are updated on any changes.

For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s website.