Thank you for visiting Dear Heart. We ask that you please take a few minutes to read these terms and conditions prior to ordering any goods from our web site. These terms and conditions govern the use of this web site and the purchase of any products from it.

Dear Heart is privately owned and operated (ABN 53 850 674 424). By accessing, browsing or using this website, you agree to these conditions of use and disclaimers as amended from time to time and acknowledge that you have read and understood these conditions. By purchasing item(s) from this web site, you expressly agree to be bound by these conditions. We reserve the right to change our terms and conditions at any time without notice to you, but any changes made after you have placed an order will not affect that order (unless the change is required by law).

This website and our sale of products to you is governed by the laws of Victoria, Australia and any other consumer laws we are required to adhere to in the country in which you are receiving our products.

The information in our Privacy Policy, Delivery Policy and Returns Policy also form part of these Terms and Conditions.


The Dear Heart website ( is property of Dear Heart and any of its subsidiaries. Material on this website also comprises copyright material, trademarks and registered trademarks which are the property of Dear Heart, its subsidiaries and third parties. This property may only be used for the purposes of browsing the Dear Heart website and acquiring goods and services of Dear Heart. You cannot use any content from our website for your own purposes without our prior, express and written permission.  This includes any alteration or modification that may change any of our images as a whole (such as cropping or merging our content with other images or text or adding any elements of information).


The price you see when you view a product on the Dear Heart website includes Australian GST. However, it does not include delivery charges or any duties or taxes levied by any country other than Australia. It also does not include any exchange rate costs or fees charged by your credit card issuer or bank. We reserve the right to change our prices at any time.


Any items that are on sale can not be back dated to include products already purchased and cannot be combined with any other promotions or redeemed for cash. Strictly no refunds, exchanges or credit note available on sale items so please choose carefully.


From time to time, things will be out of stock. Should this happen, we will be in contact immediately and notify you of this. You will be given the opportunity to cancel your order or choose an alternate product.